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Real°Pac™ On-Line Support
Category: Installer/Setup

	Title:	Real°Pac Office Installer cannot continue - Disk or Folder Full
	Keywords:	Installer, Disk Full, Folder Full, Setup, CD Install
	Scope:	All users installing Real°Pac Office from any source/media
	Release:	Not applicable
	Description:	At some point during the file copy process during installation, the Installation Setup stops with a message box stating that the Disk or Target Folder is full, even though there is more than enough room for the Installation to run successfully.
	Resolution:	After verifying that there is enough room on the target folder for the Installation, check the number of files and/or the size (in bytes) of your C:\Temp and/or C:\Windows\Temp folders. (If you do not find a folder 'Temp' on your machine, look for 'Tmp'). Chances are these folders are very full. If they are, then: 1) Reboot your computer (to have a clean session with no Temp folder files "locked up" by the failed install). 2) Log back into Windows. 3) Explore once again your C:\Temp and/or C:\Windows\Temp folder(s). Now, delete all of their contents (it's ok to remove them from the Recycle Bin as well). 4) Rerun the Setup/CD install. You should no longer get this error message.
	Notes:	These "temporary" file folders get full from time to time, especially after installing any software package from any source (Windows 2000-compliant software packages, using the Windows 2000-compliant Installer technology, do not create this problem). This is especially true if any software installation fails or is aborted, either by you intentionally, or because of some software failure or "crash". The Real°Pac Office Installer checks how much disk space is available on the target folder(s) before any files are installed. Thus, it is highly unusual to experience this error condition. Unless there is some structural problem with the "table of contents" of your hard disk(s), the temporary files condition is the most likely cause. The actual "temporary files" folder name may vary depending on what system, and version of operating system, you have. Newer versions of Windows (2000 and XP) now store your temporary settings under the parent folder Documents and Settings\My UserName\(etc). Both Windows NT and Windows 98 may instead have a Profiles folder, typically under the C:\Windows or C:\Winnt folder. If in doubt as to the correct location of your "live" temporary files folder, please check your system manuals, retailer, or computer support individual or company. You may also ask us to help us by sending an e-mail to Support@unicompinc.com.
	Date Submitted:	2000-03-21
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