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Real°Pac On-Line Support
Category:    Printing Issues

Title: Word '95 or '97 comes up - but system seems to hang (nothing happens)
Keywords: Microsoft Word, Word 95, Word 97, Printing, Idle, Hanging
Scope: All Sites running any Microsoft Office product and Real°Pac
Release: 2.0 or higherl
Description: Real°Pac goes through all the motions to print the document, and Word is even launched and/or (re)activated. However, once Word is visible (has the focus), everything stops. Word stands still, with an empty document screen.
Resolution: Make sure in Real°Pac Setup that Word 95 or 97 is the "active" version of WP used, and that the entry for "Batch Job Handling" is set to "Target". This entry is in the General tab under Setup's pull down menu; Properties|WP Software Print Parameters.
Notes: None
Date Submitted: 1999-08-03
See Also/Resources: Word (all versions) does not Print - sits Idle

 


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Last modified: March 22, 2000